 | Still getting the old site after uploading the new one | |
 | Whenever you upload new files on our server , you can view them immediately through browser.
However, things that can stop are :
1.Cache on your PC
Try clicking [ctrl] [refresh] OR clear your cache if that does not work:
For Internet Explorer
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 | What php modules are installed on your server ? | |
 | To find out, just create a php page named "phpinfo.php" with the following code, upload it in the root of your account
and then check it through http://yourdomainname.com/phpinfo.php. |
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 | Support Ticket | |
 | The ticket is used to submit any question related to your hosting account. To open a ticket you just have to login to your My Account area click on Get Support >> Submit a Support Ticket.
There you have to Select Department depending on type of questi |
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 | Troubleshooting | |
 | Troubleshooting a problem with your website is not a linear process, so the following tips do not necessarily need to be followed in order.
Verify you are on the internet, try going to a random google search, or even just google from a different count |
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 | Banned PHP Scripts | |
 | The following scripts are banned due to these scripts causing harm to other sites on the same server.
- AlienForm (all versions)
- Greymatter (all versions)
- Open Webmail
- Ikonboard (all versions)
- IRC Egg Drops & IRC related programs.(chat so |
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 | php.ini and general server limitations | |
 | Our server wide php.ini has been set to a very generous level, with certain important security mesures installed.
Trying to bypass this global php.ini by using your own php.ini in your hosting account , is not allowed!
We check every day at least on |
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