 | Support Policy |  |
 | EWorld provides free support directly related to our hosting servers and the server software we use to the primary account holder only. EWorld is primarly a self service provider and we have a vast amount of self service resources to assist you in utilisi |
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| Login is required to Submit a Ticket | |
| You are required to login to our help desk to receive technical support. Once logged in to our help desk, you can 'submit a ticket' and view existing tickets.
This step is necessary to verify the identity of the account holder and to meet Australian Pr |
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| Email accepted from registered email addresses only | |
| Emails are only accepted from registered users
Emails sent to Eworld and tickets lodged via our help desk will only be accepted if sent from the primary account holder email address. Please ensure when sending EWorld an email that you se |
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| ISP and connection related issues | |
| ISP connection problems are not related to web hosting. Please contact your ISP (Internet Service Provider) support and they will be able to assist you with your PC / ISP connection problem as part of the service you have with them. We do not support ISP |
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| Terms & Conditions | |
| These are the standard terms and conditions of supply of the Eworld web hosting and other products and services offered from time to time on the Eworld web site at www.Eworld.com.au ("the Service"). These terms apply to you as a user of the Service ("Cust |
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| E-Mail Policy |  |
| Mail Limits
There is a 1000 hourly pop email limit per domain this limit is also applied towards mailing lists. If you send over this amount in any hour most of the e-mails will bounce back with a undeliverable error.
Many of our servers have a 60 |
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