Support Policy

Login is required to Submit a Ticket

Email accepted from registered email addresses only

ISP and connection related issues

Terms & Conditions

E-Mail Policy

EWorld & Workin4u Change Over?

.com Domain registered but status in billing showing as 'inactive'

Domain name or hosting has not been activated

How to Upgrade/ Downgrade the Account ?

EWorld & Workin4u Change Over?

Usefull Server Path Information

Is my Billing contact information publicly available to others?

Do you allow Telnet or Shell access ?

How To change your file or directory permission

Weekly & Daily automatic backups

What are the payment options available for Webhosting and other services ?

How long does it take for my account to be set up?

Troubleshooting 'Cannot find server or DNS Error'

How do I know current nameservers details for my domain name ?

Want to change the DNS for the .au domain

What is an MX Record and what is a priority record?

Still getting the old site after uploading the new one

What php modules are installed on your server ?

Support Ticket

Troubleshooting

Banned PHP Scripts

php.ini and general server limitations

Upload your site via FTP

Can I use FrontPage and FTP to upload files to the same directory?

File Transfer Mode - ASCII and Binary

Why do the files I upload has 0 bytes on the server ?

Anonymous FTP

FTP connection details for additional ftp users

My ftp fails to connect why?

My FTP is not letting me upload my files anymore, what's wrong?

Created new account in FTP Manager , but cant log in now !?

Can I connect to MySQL remotely?

How I can Block some IP address from viewing my website ?

What CGI scripts are available with my cPanel Account?

Files and Folder listing when access the site on linux server

How do i change the mysql password from cpanel ?

Where on the server is actually a mysql database stored ?

From where in cpanel can i change the layout of my site ?

How can i disable or prevent directory listing ?

How do i add counter to my website through cPanel ?

Accessing your Control Panel

Error 0x800CCC90, 0x800CCC92 when checking email

I can not send outgoing email (Error Number: 0x800CCC0B)

Basic email settings used while configuring email account conventional e-mail programs like Outlook Express, MS Outlook, Eudora, Netscape etc

How do I access emails.

What is IMAP and can I use it to read my email from an external email program?

Receiving two copies of email messages in email client

Several copies of emails sent When message sent from Webmail

What is an MX Record and what is a priority record?

E-Mail Policy

What is a POP3?

Is it possible to change a registered domain?

Can i access the domain name with www as well as without www?

.au Domain name registration requirements

Can I transfer my domain if it is expired?

Does my personal information have to be listed on the WHOIS?

Can I register a domain that has already expired?

What do I do if somebody stole my domain name?

Who can register a .CA domain and what is considered valid information?

Will I receive renewal notices before my domain expires?

What is an ACN/ABN?

MySQL database connection details

How to manage MySQL databases without SSH

PHP - mySQL connection details

MySQL & phpMyAdmin

Cgi code is displayed through browser for my cgi files

Paths for software and web site files

CGI Scripts troubleshooting

MySQL database connection details

Open_base restrictions errors

How to manage MySQL databases without SSH

SSH Access

Zend optimiser and Ioncube decoders

Where can I download free PHP scripts?

Path to CGI

Can you help me with FrontPage problems?

How do I activate my FrontPage extensions?

How do I prevent FrontPage from uploading several large files that are already on the server?

What versions of Front Page do you support?

Why does FrontPage just hang when establishing a connection to my account and then times out?

Why are my frontpage extensions not working?